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Terms Of Use

Decode Science Pty Ltd – Comprehensive Terms

Welcome to Decode Science Pty Ltd, where innovation meets support in the pursuit of scientific excellence. Below are our comprehensive Terms of Engagement, encompassing both general terms of use and specific trade conditions. Please familiarize yourself with these terms, as they govern your interactions and transactions with Decode Science Pty Ltd.

Terms of Use:

  1. Acceptance of Terms:

    1. By accessing and using our services, you agree to comply with and be bound by these Terms of Use.
    2. If you do not agree with any part of these terms, please refrain from using our services.
  2. Use of Services:

    1. Our services are designed to assist scientists in publishing faster and commercializing with confidence.
    2. Users are expected to utilize our products and support services in a manner that aligns with ethical scientific practices and complies with relevant regulations.
  3. Intellectual Property:

    1. All content, materials, and products provided by Decode Science are protected by intellectual property laws.
    2. Users are granted a limited, non-exclusive, non-transferable license to use the provided materials for scientific and research purposes only.
  4. Customer Obligations:

    1. Customers agree to provide accurate and up-to-date information during the purchase process.
    2. It is the customer’s responsibility to ensure that the purchased products are used in accordance with relevant laws and ethical guidelines.
  5. Privacy Policy:

    1. Our Privacy Policy outlines how we collect, use, and disclose personal information.
    2. By using our services, you consent to the practices described in the Privacy Policy.
  6. Support and Assistance:

    1. Decode Science strives to offer exceptional local support, including technical sales and applications assistance.
    2. Users are encouraged to reach out for any queries or concerns related to our products.
  7. Limitation of Liability:

    1. Decode Science shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our services, products, or information.
  8. Modification of Terms:

    1. Decode Science reserves the right to modify these Terms of Use at any time.
    2. Continued use of our services after such modifications constitutes acceptance of the updated terms.
  9. Termination:

    1. Decode Science reserves the right to terminate or suspend access to our services for any user who violates these terms or engages in inappropriate conduct.
  10. Governing Law:

    1. These Terms of Use are governed by and construed in accordance with the laws of [Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.


Terms of Trade:

  1. Placing Orders:

    1. By placing an order with Decode Science Pty Ltd, the customer acknowledges and agrees to abide by the provided terms of trade.
    2. All orders must be accompanied by a valid purchase order number and submitted in writing through email or fax.
  2. Purchase Conditions:

    1. Purchase orders are accepted in writing only, ensuring clarity and accuracy in transactions.
    2. A packing, shipping, and handling charge will be applied to each order received.
    3. All amounts are due and payable within the period specified on the invoice, typically NETT 30 days from the invoice date.
  3. Credit Terms and Property Ownership:

    1. Decode Science Pty Ltd reserves the right to review, suspend, or withdraw credit if the account holder fails to meet payment obligations.
    2. Goods purchased on credit terms remain the property of Decode Science Pty Ltd until the entire purchase price is paid in cash.
  4. Pricing and Quotations:

    1. Acceptance of a quotation from Decode Science Pty Ltd implies agreement with the quoted pricing and terms of trade.
    2. Quotations are valid for 30 days, and acceptance beyond this period may require a price revision.
  5. Delivery:

    1. Products in stock will be delivered within 7 days from the receipt of the customer’s purchase order.
    2. Expedited delivery for urgent requirements may be organized, potentially incurring additional expenses for the customer.
  6. Payment:

    1. Accepted payment methods include EFT Direct Bank Payment transfers and Cheques. EFT Payments must be accompanied by a remittance advice.
    2. Credit card payments will incur a 1% surcharge of the total invoice value.
  7. Returns and Claims:

    1. Customers must inspect goods promptly upon delivery and report any discrepancies within 5 days to claim returns or exchanges.
    2. No credit or product returns will be issued without proper authorization from Decode Science Pty Ltd.
    3. Orders placed in error cannot be canceled, returned, or credited.
  8. Warranty:

    1. Decode Science Pty Ltd warrants that supplied products are free from defects in material and workmanship, adhering to manufacturer specifications.
    2. A 12-month warranty is provided with equipment, commencing from the date of delivery.

Thank you for choosing Decode Science Pty Ltd. We look forward to a successful and collaborative partnership. If you have any questions or require further clarification, please contact us at sales@decodescience.com.au.

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